HelloMukoma

The Consumer Council of Zimbabwe (CCZ) says the envisaged Consumer Protection Bill is expected to moderate the exploitative relationship currently existing between businesses and consumers.

This emerged at a consultative workshop held in Harare meant to chat the way forward for the national consultative workshop to be held later this month ahead of the bill being pushed through parliament.

CCZ Executive Director, Rosemary Siyachitema said the bill seeks to promote a fair, efficient and transparent marketplace for consumers and business.

The bill will result in the establishment of a consumer court specifically to deal with the area of enforcement which was lacking in the previous legislation.

The new law also seeks to establish the Consumer Protection Commission whose functions include; to co-ordinate and network consumer activities; promote fair business practices and protect consumers from unreasonable, unjust otherwise improper trade practices, deceptive, misleading, unfair and fraudulent conduct.

CCZ is set to finalise public consultations on the bill on the 18th of this month after teams were dispatched to three provinces for consultations last year.