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Air Zimbabwe WARNING: Additional Airport Taxes

Air Zimbabwe

WARNING: When flying out of Zimbabwe, if you fly with Air Zimbabwe you will need to pay an additional US$50 per passenger to the Civil Aviation Authority of Zimbabwe (CAAZ) before leaving. If you f... Read More >>
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Infidelity/Fidelity Life (Zimbabwe)

Fidelity Life

Reviewed by Jerry 2. My father had a pension with Fidelity Life. They paid the initial 1/3 cash commutation then began paying the monthly annuity. He died leaving my mother alone who was entitled to r... Read More >>
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50$ DEPATURE FEE AT AIRPORT

Air Zimbabwe

Good day. I booked a return ticket for my sister and myself on line to Victoria falls for 9.03.2016 returning 13.03.2016.Upon our return when checking in at Victoria falls we were shocked when the ... Read More >>
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BEWARE! Extra taxes compared to other airlines

Air Zimbabwe

Reviewed by PZB-1 - I flew Air Zimbabwe two weeks ago and was confronted by an additional charge of US$50 by the Civil Aviation Authority of Zimbabwe before leaving the country. Apparently if you book... Read More >>
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STOLEN LUGGAGE

Air Zimbabwe

Reviewed by zeyn-osman - I travelled to Victoria Falls with my family in August last year . Locks to our bags were broken and clothing and grocery items were stolen. I reported this to Air Zimbabwe st... Read More >>
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I bought a faulty phone from Econet

Econet

Thenjie A Dube says, "please answer me....i bought a phone from econet its faulty.all the times phones are wraped and put in a metal box as if they will go to the work shop the same day.i am surprised... Read More >>
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Bad service at Bon Marche Avondale

Bon Marche

Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem. Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 1... Read More >>
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Customer Ignored, Sent to Chicken Inn

Banff Lodge

[On the 22nd January 2016] I went to dine at The Deck at Banff Lodge. I arrived just after 8pm and sat at the bar. Some of my friends were already there and were having drinks. On arrival I requested ... Read More >>
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My experience with Econet customer care

Econet

Below is an account of my experience with Econet "Customer Care" over the Christmas holiday period. 14 December: I arrived in Zim and bought a line at the Econet airport kiosk. As usual, the kiosk ... Read More >>
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Pricing Discrepancies at Pick n Pay Avondale

Pick n Pay

To Whom It May Concern, I purchased an Addis Bin at PnP Westgate a week ago. It cost me around $22-00 but not more than $25-00. Later on in the week I visited the Avondale branch. I saw the same... Read More >>
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TelOne data disappearing

TelOne

Dear Mrs. Mtasa & Mr. Nkala, We have been a client of TelOne's ADSL since 2012 and have never experienced any problems till now; what we have is the Home Plus 10GB package. Ever since July after pa... Read More >>
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Toilet Facilities at the RG's Office

Registrar General

It is a well known fact that whenever one goes to the registrars' office they are likely to spend quite a bit of time there in one queue or the other waiting to submit something or be attended to by s... Read More >>
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OK MART EMPLOYEE ABUSES CUSTOMERS WITH IMPUNITY

OK Zimbabwe

In March I conveyed my dissatisfaction to OK management on the way I was treated by an employee at OK Mart in Bulawayo where I had gone to collect money sent to me from SA. I got a response from a T... Read More >>
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Zimbabwean Special Dispensation Permit

VFS Global

I am so frustrated, my staff applied for their permits on the 11 November 2014. They have had no feedback. the website gives you dates that end on the 24/11 2014 and nothing since. it states its 8 w... Read More >>
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Econet spamming and 'stealing' from me

Econet

By Nigel Gambanga of techzim I've lost count of the number of times my phone goes off because of an SMS related to services like instant news, online courses and job searches. I'm an Econet subscri... Read More >>
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ZETDC unilaterally increases redemption fee

ZETDC

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has unilaterally increased the debt redemption from 25 to 30 percent without consulting the debtors. ZETDC says the move is to... Read More >>
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Kombis owned by police/ council are not arrested

Bulawayo City Council

We ask the Bulawayo City Council Authorities to stop corruption happening on commuter omnibuses loading people at drop off point called ko Sales House. The area is only designated for dropping and ... Read More >>
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May Zesa allow Ecocash to sell prepaid electricity

Zesa

May ZESA allow Econet through Ecocash to sell prepaid electricity tokens to the public. We are sick and tired of being constantly told that the network is down in Bulawayo. Haddon and Sly is the o... Read More >>
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BCC water billing scam??

City of Bulawayo

People of Bulawayo, can anyone please explain how Bulawayo City Council does its water billing. I think there is a serious scam going on and many unsuspecting consumers like myself are being robbed in... Read More >>
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Use of spikes by police unacceptable

ZRP

Two wrongs don't make a right. Harare municipal police and ZRP have been using spikes as a traffic control measure against kombis, especially in the CBD and in many instances this has resulted in inno... Read More >>

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