mukoma
:( Complaint - Mahindra
163
Supplier
Industry
Branch/Location
South Africa
Country
South Africa
Report Date
17 Jul 2017 at 07:54hrs
Customer
Nature of complaints
Bad Attitude
Incident Date
07 Jun 2017
Person Responsible
Title
Service plan

Deon Erlank
I traded a Mahindra Scorpio in on a new Mahindra Hawk 2012 model on 28/07/2012. When I bought this vehicle I was told that even though I was going to Zimbabwe I would not have any problems with services to be done ( service plan )
When I took my vehicle to the Mahindra dealers in Harare for the first service ( 5000km. ) I was told that they do not have service plans and that I will have to pay for the service. I contacted the Mahindra dealers in Benoni where I bought the new vehicle and they suggested that I speak to Mahindra South - Africa to get to a solution.
Mahindra in Harare offered to do the service if the parts are send to them and they could claim the labour, either from Benoni Mahindra or Mahindra South-Africa.
The milage on the vehicle is 4300km. and to drive to S-A. will cost a fortune. I would not like to forfeit my warranty.
Please see if this problem can be resolved
(Inappropriate report?)

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