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EcoCash Daylight Robbery

EcoCash

EcoCash Daylight Robbery - it's not always as good as it sounds or the picture portrays People from the rural areas are crying foul on EcoCash agents as they continually say they don't have money) ... Read More >>
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Air Zimbabwe WARNING: Additional Airport Taxes

Air Zimbabwe

WARNING: When flying out of Zimbabwe, if you fly with Air Zimbabwe you will need to pay an additional US$50 per passenger to the Civil Aviation Authority of Zimbabwe (CAAZ) before leaving. If you f... Read More >>
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Infidelity/Fidelity Life (Zimbabwe)

Fidelity Life

Reviewed by Jerry 2. My father had a pension with Fidelity Life. They paid the initial 1/3 cash commutation then began paying the monthly annuity. He died leaving my mother alone who was entitled to r... Read More >>
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50$ DEPATURE FEE AT AIRPORT

Air Zimbabwe

Good day. I booked a return ticket for my sister and myself on line to Victoria falls for 9.03.2016 returning 13.03.2016.Upon our return when checking in at Victoria falls we were shocked when the ... Read More >>
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BEWARE! Extra taxes compared to other airlines

Air Zimbabwe

Reviewed by PZB-1 - I flew Air Zimbabwe two weeks ago and was confronted by an additional charge of US$50 by the Civil Aviation Authority of Zimbabwe before leaving the country. Apparently if you book... Read More >>
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STOLEN LUGGAGE

Air Zimbabwe

Reviewed by zeyn-osman - I travelled to Victoria Falls with my family in August last year . Locks to our bags were broken and clothing and grocery items were stolen. I reported this to Air Zimbabwe st... Read More >>
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Customer Ignored, Sent to Chicken Inn

Banff Lodge

[On the 22nd January 2016] I went to dine at The Deck at Banff Lodge. I arrived just after 8pm and sat at the bar. Some of my friends were already there and were having drinks. On arrival I requested ... Read More >>
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Pricing Discrepancies at Pick n Pay Avondale

Pick n Pay

To Whom It May Concern, I purchased an Addis Bin at PnP Westgate a week ago. It cost me around $22-00 but not more than $25-00. Later on in the week I visited the Avondale branch. I saw the same... Read More >>
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Thank you Econet for the Data Bundles

Econet

Thank you Econet Wireless Zimbabwe for the data bundles, you have no idea how you have changed lives and made it possible for millions of Zimbabwe. We are so used to critiquing and analyzing but n... Read More >>
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TelOne data disappearing

TelOne

Dear Mrs. Mtasa & Mr. Nkala, We have been a client of TelOne's ADSL since 2012 and have never experienced any problems till now; what we have is the Home Plus 10GB package. Ever since July after pa... Read More >>
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Zimbabwe Republic Police Complaints Line

ZRP

If you feel that while you are being questioned or searched at a roadblock, the details involved have harassed you, hinted for bribes, or been generally aggressive, you are advised to contact the ZRP ... Read More >>
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Econet spamming and 'stealing' from me

Econet

By Nigel Gambanga of techzim I've lost count of the number of times my phone goes off because of an SMS related to services like instant news, online courses and job searches. I'm an Econet subscri... Read More >>
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ZETDC unilaterally increases redemption fee

ZETDC

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has unilaterally increased the debt redemption from 25 to 30 percent without consulting the debtors. ZETDC says the move is to... Read More >>
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May Zesa allow Ecocash to sell prepaid electricity

Zesa

May ZESA allow Econet through Ecocash to sell prepaid electricity tokens to the public. We are sick and tired of being constantly told that the network is down in Bulawayo. Haddon and Sly is the o... Read More >>
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BCC water billing scam??

City of Bulawayo

People of Bulawayo, can anyone please explain how Bulawayo City Council does its water billing. I think there is a serious scam going on and many unsuspecting consumers like myself are being robbed in... Read More >>
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TelOne daylight robbery

TelOne

I paid for my TelOne bill using South African rands today and I regret that decision. R3,000 gave me $223.53, initially I din not take notice but now doing my mathematics it appears as if TelOne u... Read More >>
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ZBC must stop collecting licence fees

ZBC

We, the people of Zimbabwe welcome the decision by the government to open the airwaves to other players as progressive. This will afford the general populace of Zimbabwe the privilege to tune to th... Read More >>
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Econet accused of airtime cheating

Econet

CUSTOMERS have accused Econet Wireless, Zimbabwe's largest mobile network operator, of fleecing them by providing substandard services. Econet Wireless customers have recently taken to social media... Read More >>
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Zimbabwe needs stronger consumer bodies

Zimbabwe has for a long time suffered from the challenge of anemic consumer bodies. Typically lobbyists seek to protect the general public or the constituents whom they represent against such conce... Read More >>
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CCZ concludes consultations on consumer protection law

The Consumer Council of Zimbabwe (CCZ) has concluded public consultations on a proposed law that is expected to safeguard the interests of consumers. The Consumer Protection Bill was launched by In... Read More >>

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