mukoma
:( Complaint - ZETDC
141
Supplier
Industry
Branch/Location
Zesa
Country
Zimbabwe
Report Date
06 May 2015 at 19:14hrs
Customer
Nature of complaints
Billing / Accounts
Incident Date
06 May 2015
Person Responsible
Title
ZETDC unilaterally increases redemption fee
The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has unilaterally increased the debt redemption from 25 to 30 percent without consulting the debtors.

ZETDC says the move is to fund power generation projects being undertaken by the Zimbabwe Power Company (ZPC) in Kariba.

When the prepaid electricity metres were introduced in 2012, the ZETDC was owed money amounting to hundreds of millions by debtors.

It was settled that the company would recover its funds by deducting 20 percent of whatever amount would be paid towards the purchasing of electricity.

ZETDC has however unilaterally increased the debt redemption from 20 percent to 25 percent and then to 30 percent on the 1st of April.

This is not fair and does not instil confidence in whatever government linked companies are doing.
(Inappropriate report?)

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