mukoma
:( Complaint - Telkom
15
Supplier
Branch/Location
Call centre
Country
South Africa
Report Date
14 Nov 2014 at 20:52hrs
Customer
Nature of complaints
Bad Attitude
Incident Date
20 Sep 2014
Person Responsible
Manager
Title
Disrepectful customer care
I simply cannot understand how a huge company such as Telkom cannot invest in training some of their staff to deliver better service to their clients. Do I have to accept that staff could just laugh at clients? Staff could just belittle and disrespect clients? I have to beg management to call me as I am not happy how I have been treated since I became a client of Telkom. Do I have to pay for a data contract where I cannot utilize the data that is allocated to me every month? Will someone ever reply to this complaint?
(Inappropriate report?)

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