mukoma
:( Complaint - Air Zimbabwe
154
Supplier
Industry
Branch/Location
Victoria Falls
Country
Zimbabwe
Report Date
10 Jul 2016 at 21:50hrs
Customer
Nature of complaints
Damaged Goods
Incident Date
08 Jun 2016
Person Responsible
Title
STOLEN LUGGAGE
Reviewed by zeyn-osman - I travelled to Victoria Falls with my family in August last year . Locks to our bags were broken and clothing and grocery items were stolen. I reported this to Air Zimbabwe staff. It took about a month to get to the correct person.

My claim was handled by Regis Matsvaire. In January this year they agreed to pay out my claim and said it was forwarded to the Accounts department. To date nothing has been paid. My emails are read but ignored.
(Inappropriate report?)

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