mukoma
:( Complaint - Standard Chartered
28
Branch/Location
Nelson Mandla Avenue
Country
Zimbabwe
Report Date
16 Nov 2014 at 14:52hrs
Customer
Nature of complaints
Damaged Goods
Incident Date
17 Sep 2013
Person Responsible
ATM
Title
StanChart ATMs dispense torn notes
A cash withdrawal was done at the Standard Chartered ATM, down on Nelson Mandela Avenue and Second Street (or whatever it's called now).

Apparently this isn't the first time it has happened. Some notes are chewed in the corners, almost like acid has been at them. Others are torn and sellotaped back together. Now, if you live in Harare, you'll know that getting any vendor or retailer to take a note in this condition is nigh on impossible.

The last place I'd expect to receive something like this is from an ATM.

One of the notes that came out is possibly the worst USD $100 note I've ever seen. I expect this kind of damage with singles and $2 notes, which are more widely used.

I would also expect a bank to stop circulating notes this damaged. I mean, come on, it's a Benjamin that's TORN IN HALF and stapled back together. Who does that?

Standard Chartered Bank in Harare does, that's for damn sure.

Disgusting.
(Inappropriate report?)

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