mukoma
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bank charges and service fees

Standard Chartered

From Queen Mary House: On he 7th February I sent an email to my Liaison Officer in Harare Zimbabwe . First complaint was about the iniquitous bank charges.. In Zimbabwe we are charged US$4.95 + ... Read More >>
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Infidelity/Fidelity Life (Zimbabwe)

Fidelity Life

Reviewed by Jerry 2. My father had a pension with Fidelity Life. They paid the initial 1/3 cash commutation then began paying the monthly annuity. He died leaving my mother alone who was entitled to r... Read More >>
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RBZ Governor must use simple language

RBZ

Take note of Governor John Mangudya, a man of less talk and more action. It would seem a lot is happening behind the scenes. We hear corporate and individual persons with bank balances who incurred... Read More >>
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How fair is $5 to a pensioner?

RBZ

AFTER many years of battling to find answers on government's position regarding Zimbabwe dollar balances held by banks, the Reserve Bank of Zimbabwe (RBZ) on Wednesday 11 February 2015 finally solved ... Read More >>
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Ecobank friendly service

Ecobank

Went to Ecobank Parkade Centre in Bulawayo after talking to Thandi the customer services manager last week. She opened my account. What a pleasure. The security was great in directing those who didn't... Read More >>
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The customer service at CBZ Borrowdale Bank is terrible

CBZ Bank

The customer service at CBZ Borrowdale Bank is terrible. The operations manager Jeff or whatever his name is arrogant and thinks the branch is his house..."you don't come to my house and say next d... Read More >>
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The Bank

Zimbank

Good service, keep it up.... Read More >>
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StanChart ATMs dispense torn notes

Standard Chartered

A cash withdrawal was done at the Standard Chartered ATM, down on Nelson Mandela Avenue and Second Street (or whatever it's called now). Apparently this isn't the first time it has happened. Some n... Read More >>
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going the extra mile

Standard Bank

I just experienced a customers card being swallowed by a machine and a guy was about to leave as he had already knocked and the client ran to the door report the card and he was assisted and the car... Read More >>
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Excellent service received

First National Bank

I managed to order 2 smart devices instead of one due to a technical fault. I received continuous feedback from Fazlan and because of this, the order was expedited. The help received from Fazlan made ... Read More >>
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EWallet to Zimbabwe a Mess

First National Bank

I send money to Zimbabwe on 5 April 2014 for taking a close relative to hospital. Was using the eWallet to Zimbabwe service. When they went to collect on 07 April 2014, they were told the ID number i ... Read More >>
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FNB send money to Zimbabwe

First National Bank

Good Day, FNB launched the send money to zimbabwe product which they have been advertising so much as well . I decided to use this service last week and up to now the recipient hasnt been able to acce... Read More >>

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